WhatsApp +34 603 14 47 40·idairaoftalmo@gmail.com
English-speaking ophthalmologist · Santander, Spain
Home · Online consultation
Online eye consultation

An expert opinion on your eyes without leaving home.

Send your reports and scans, choose a day and time, and talk to Dr Idaira Sánchez Santos by video call — in English. Ideal for second opinions, for deciding whether to have surgery and for planning treatment in Spain before you travel.

Price
€150 · 30 minutes
  • Review of your reports, OCT scans, visual fields or photos beforehand
  • Video call in English, French or Spanish
  • Written summary with the assessment and next steps
  • If surgery is advisable, a clear written quote for treatment in Santander

Payment by bank transfer. Your slot is confirmed once payment is received.

How it works

Four steps, all online.

No travel and no waiting rooms. You send your information when it suits you and we guide you through each step by email.

Tell us about your case

Fill in the form and attach reports, scans or photos. It takes about 5 minutes.

Make the payment

We email you the details for the €150 bank transfer with your personal reference.

Choose a day and time

Once payment is confirmed, you get a link to the doctor's calendar to book your slot — shown in your local time too.

Video call

At the booked time, open the link on your phone or computer. Nothing to install.

Dr Idaira Sánchez Santos in her consulting room
Who is it for?

For making decisions with all the facts.

  • A second opinion on a diagnosis or on surgery you have been offered.
  • Finding out whether you are a candidate for cataract, refractive or eyelid surgery before travelling.
  • Patients in the UK, Ireland, North America and elsewhere considering surgery in Spain.
  • English-speaking residents in Spain who want to discuss their eyes in their own language.
  • Questions about retina, glaucoma or dry eye when tests have already been done.
Please note: an online consultation does not replace a full examination in person and is not suitable for emergencies. If you notice sudden loss of vision, severe pain or a shadow in your vision, go to your nearest emergency department.
Request

Request an online consultation

Fields marked * are required. Your details and documents are sent encrypted and are seen only by the doctor.

1 Your details
2 Your question
3 Reports and scans
Drag your files here or click to choose them PDF or photos (JPG, PNG, HEIC) · up to 10 files of 15 MB · reports, OCT scans, visual fields, prescription, photos of your eyes

    If you do not have them now, you can send them later by replying to the confirmation email. Reports in English, French or Spanish are fine.

    Invoice details (optional)
    Terms of the online consultation
    • This is a remote medical assessment based on the information and tests you provide. It does not replace a full in-person examination and is not suitable for emergencies.
    • The fee is €150 for a consultation of about 30 minutes, paid by bank transfer before the appointment. Your slot is booked once we confirm payment.
    • After the video call you will receive a brief written summary with the assessment and recommendations.
    • You can change your appointment from your personal link up to 24 hours before. If you cancel more than 24 hours in advance, or if after reviewing your documents the doctor considers that an online consultation is not suitable for your case, you will receive a full refund.
    • If you do not join at the booked time without letting us know, the consultation will be considered as having taken place.
    You will receive an email with the payment details.
    FAQ

    Common questions

    What do I need for the video call?

    A phone, tablet or computer with a camera and an internet connection. The link opens directly in your browser; you do not need to install anything or create an account.

    How do I pay from outside Spain?

    By bank transfer in euros (we provide IBAN and SWIFT/BIC). From outside the euro area, choose the "OUR" charges option or use a service such as Wise so the full amount arrives. If it is urgent, message us on WhatsApp with your reference.

    When do online consultations take place?

    The doctor sets aside specific evenings (Spain time) for online consultations. The calendar shows the free slots for the coming weeks in Spain time and in your local time — evening slots in Spain are convenient for the UK and Ireland and in the early afternoon for North America.

    Can I get a prescription from the online consultation?

    The online consultation is for assessing your case and advising on treatment. If you need medication, surgery or tests, we will explain how to proceed: with your own doctor at home or in person in Santander.

    What happens if I decide to have surgery in Santander?

    We send you a written quote and help you plan your visit: dates for the pre-operative assessment, the surgery and the check-ups, plus practical tips for your stay.

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